Privacy policy.

Privacy policy

What we collect

To book and complete a visit, we collect your name, phone number, email, service address, and date of birth. We also collect the lab order for your draw and, if you choose to share it, your insurance details so we can prepare your superbill. Payment is handled by our scheduling and payment processors; we do not store your card number ourselves.

This website does not use analytics cookies or ad trackers. We do not follow visitors across other sites.

How we use it

We use your information to schedule and perform your draw, deliver your sample to the right lab or carrier, prepare superbills, and send appointment reminders and confirmations by text or email.

Who we share it with

We share what's needed with the lab named on your order, with our scheduling processor (Acuity Scheduling) and its payment processor to book and charge your visit, and with the courier when your draw goes into a mail-in kit. We do not share your information with anyone else, and we never sell it.

How long we keep it

We keep medical records for as long as California law requires, currently seven years. Records tied to a minor patient may be kept longer, until the law's retention period for that record has passed.

Your choices and rights

• You can ask to see, correct, or delete the information we hold about you.
• If you live in California, you have rights under the California Consumer Privacy Act, including the right to know what we collect and to ask us to delete it.
• You can opt out of text reminders at any time by replying STOP.

Contact

Questions about this policy: mariposaphlebotomymobile@gmail.com or (707) 280-3651.

Notice of privacy practices (HIPAA)

This notice describes how your health information may be used and disclosed, and how you can get access to it. Please review it carefully.

How we may use and disclose your health information

We use and disclose your health information for treatment (performing and coordinating your draw), payment (billing you and preparing superbills), and health care operations (scheduling, quality, and training). We may also disclose it when the law requires it, to public health authorities when required, or to a family member or caregiver you have involved in your care.

Uses that need your written authorization

Any use of your health information for marketing, any sale of your health information, or any other use not described above requires your written authorization. You may revoke that authorization at any time.

Your rights

• Get a copy of your health records.
• Ask us to correct records you believe are wrong or incomplete.
• Ask us to restrict certain uses or disclosures.
• Ask us to communicate with you confidentially, such as at a different phone number or address.
• Get a list of certain disclosures we have made of your information.
• Get a paper copy of this notice at any time.
• File a complaint with us or with the U.S. Department of Health and Human Services Office for Civil Rights if you believe your privacy rights have been violated. You will not be retaliated against for filing a complaint.

Our duties

We are required by law to keep your health information private, give you this notice of our legal duties and privacy practices, and follow the terms of the notice currently in effect. If a breach occurs that affects your unsecured health information, we will notify you as required by law.

Changes to this notice

We may change this notice and the terms described here. If we do, the new terms apply to all health information we already hold as well as anything we receive in the future, and the current notice will always be available on this page.

Contact

Questions or complaints about this notice: mariposaphlebotomymobile@gmail.com or (707) 280-3651.